The Event

Do I need to be some sweet ole’ runner to do this?

Oh my goodness, NO. There are plenty of other great 5k’s out there to test speed and performance. This is all about a colour crazy day with friends and family. You can run, walk, crawl, or cartwheel if you wish!


Is The Color Run Timed?

The Color Run is not a timed event. Participants tend to take their sweet time out there and we realised no one really cares about their speed. We suggest self-timing for anyone desiring a finish time.


Is there an age limit?

There are no age restrictions at the event! If the participant can cover (running, walking, jogging, strolling) the 5km course, they can absolutely do The Color Run!


How does the start chute work?

The start chute will open approx. 10 minutes before the run commences. We will then let everyone onto the course in waves of approx. 500-800 every 3-6 minutes. We do suggest any serious runners make their way into the chute early so they can be among the first group to enter the course.


What is the Finish Festival?

The Finish Festival is your chance to release a few more hundred endorphins. It’s your chance to show off you biggest, baddest dance moves while bopping around like crazy to some of the latest and greatest tunes. It also happens to be place where our epic Color Throws take place, so prepare to be even more coloured than you ever thought was possible (yep, we’re talking about blowing colour out of your nose for the next few hours… or days).


Can I take photos or film at the event?

The Color Run is a great event to get great visuals for your memories, Insta, Facebook page or maybe you even take your photography more seriously and are wanting to prepare a portfolio. We welcome anyone to photograph or film at our event for PERSONAL use only. We DO NOT accredit anyone other than limited official media. So please, come along, enjoy the event and take shots until your colourful heart is content.


What happens if it is raining on the day?

No need to sweat! The Color Run is a rain, shine, or moonlight event. We’ll only consider postponing or cancelling the event when the public’s safety is at stake.


Who is this mysterious Runicorn I keep hearing about?!

The Runicorn is a magical creature that loves to follow our events all over the country! Try to catch a glimpse of him. He can be seen roaming the village before the run, he might then make an appearance in the start chute and if you don’t spot him here you can bet you’ll spot him near the stage during Color Throws! If you catch him, be sure to get a selfie and share it to our Facebook page


Registration

What is included with my The Color Run registration?

For our Dream Tour, participants will receive a custom The Color Run t-shirt, headband, finishers medal, temporary tattoo, colour packet and race bib.


How much does The Color Run cost?

Prices differ per city, so you will need to click on your city on our buy tickets webpage here. If we have not yet announced the date of our event, pricing information will not yet be available. Make sure you sign up to the VIP list to stay in the loop and be among the first to know when all the juicy details are announced. We also offer a few cheeky discounts here and there to our VIP’s.


What is the difference between team, individual, family and children registration’s?

A team registration is four or more friends/colleagues/people that you used to know running, skipping or walking together. All prices displayed on each city page are per person.

An individual registration is a participant running solo, in a duo or in a trio.

A kid’s registration is for someone who is aged between 6-15 years. When registering a child, you will still have to choose a team or individual entry, however their date of birth will automatically ensure the price is discounted. Don’t forget kids 5 and under run free!

A family registration is valid for 2 adults + 2 kids. If you have more than 4 family members, you can purchase additional individual tickets for the child/adult.


How do I register my child who is 5 or under and what do they receive with their FREE registration?

When registering yourself, you will be asked if you have any children 5 or under running with you. Simply select ‘yes’ and enter the number of additional children of this age running with you.

As they are a free entry, they will receive a race bib and a wristband. We sell super cute children’s sized The Color Run T-shirts if you’d like to purchase one. These will be available online when you register or at our Merchandise Store at Packet Pick Up and the event. They are of course most welcome to wear their own white T-shirt or costume should they wish!


How can I register multiple people in one transaction?

You can certainly be the best friend EVER and register everybody on their behalf!

You will be first be prompted to enter all your details and complete the additional questions. Once you have done this and reached the checkout page, you will see the option to ‘add another person’. Simply hit this. You will then be prompted to complete the same form you have just done so for yourself! Yes, this will mean you need to know your friends full name, DOB, email address, t-shirt size, phone number and address so be prepared!


How can I view my registration and update my personal details?

You can do this by logging into your account here.
Once logged in, simply select ‘Register for or Update Existing Event’. You will then be able to click through your registration form and update your details. Keep in mind that if you need to change the registration details into another participant’s name, you will need to complete a transfer using the instructions further below.


Am I able to receive a refund?

Unfortunately, we cannot issue refunds when the event goes ahead. The logistics of setting up and planning the event make it impossible. Just make sure you are good to go before signing up. If for some reason you can’t make it to race day, you’re welcome to transfer your registration over to someone else by logging into your account here.


How can I transfer my registration?

To transfer your registration, you will need to login to your account here. Simply select ‘transfer my registration’ on the left hand panel of your account. You will then need to select to ‘Give away this registration’ under the city you’re registered for. Once you select this, you will be prompted to enter the email address of the new participant. The new participant will then be sent an email directing them to complete the registration and pay the $5 transfer fee (excl. processing fee). And just like that, your registration has been transferred! NOTE: If you have paid for postage, transfers will close 4 weeks prior to the event so you MUST transfer your registration before this time.


Am I able to transfer my registration over to another city/event?

Unfortunately, we do not have the ability to transfer your registration over to another city or event. Instead we suggest you transfer your registration over to somebody else and purchase a ticket for the city/event you would like to attend.


Packet Pick Up

What is Packet Pick Up? How does all that work?

You will need to attend Packet Pick up prior to the event to pick up your race kit, if you did not pay to have it posted to you. Once you register for the event you will be emailed a check in ticket that will need to be printed and bought with you, or shown as a screenshot on your mobile device at Packet Pick Up.


Can someone else pick up my packet for me?

Yes, just bring along their ticket with you to Packet Pick Up. It can either be a physical or electronic copy!


How can I retrieve a copy of my confirmation email/check in ticket?

Make sure you are searching your inbox for ‘The Color Run’ (note the spelling of colour!) or try searching by our email address ‘australia@thecolorrun.com’

If you still have no luck, log in to your account here to resend yourself a copy of your confirmation email, which includes your check in ticket. Once logged in, you will need to select ‘My Registrations’ and choose to ‘Print or view confirmation email’. If you are having trouble logging in with your email address, it is likely a typo was entered upon registration. Therefore, please email australia@thecolorrun.com


If I would now prefer to have my pack posted to me after registering, can I change my preference to postage?

Yes, you can do so IF you add this on prior to the 4 week cut off. Postage closes in all cities 4 weeks prior to the event due to the time required in packing, scanning and delivering your pack.

To add postage onto your registration, you will need to log into your account here. You will need to select to ‘Register for or Update Existing Event’. You will then need to select the option that reads your city name/add postage and merchandise only. This will direct you to your registration form, which you will need to click through until you reach the postage question, where you can change your preference to ‘yes’ and complete payment of the postage fee.


Postage

Can I have my event kit delivered?

Yes, just be sure to select the “Send me my kit” option when registering. Postage is an additional $12.65 per person. Event kits will be delivered to the address listed during your registration. NOTE: Postage closes 4 weeks prior to the event so you must register before this date.


Can all of my friends/family kits be sent to one address?

Yes, as long as you enter your postal address on each ticket. However, the postage fee will remain at $12.65 per person, not per address (as the cost of a pack is determined by its weight – not domestic destination!).


Are there any addresses you do not post to?

Unfortunately, our courier service does not post to PO Boxes. Therefore, you will not be able to enter a PO Box address! If you enter a business address, be sure to include the business name so we can ensure it reaches you. If multiple packs will be sent to one business address, ensure your mail department knows that packs will be arriving in other participant’s names (who may not be employed there!) – otherwise they are usually sent back.


When should I expect my event kit?

Your event kit will arrive approximately 5-10 days prior to the event. Make sure you check out the ‘Postage’ section on your city’s webpage to find the exact dates you can expect to receive your event kit.


Can I edit my address after registering?

Yes. Any changes to your address must be made 4 weeks prior to the event. To update your address or any other details log into your account here.


If I have purchased a ticket and postage can I still transfer my entry?

Yes, however all transfers must be made 4 weeks prior to the event. After this stage we cannot complete any transfer online.


Is there a postage cut off?

Yes, you will need to ensure you register at least 4 weeks prior to the event to be eligible for postage. After this time, you will need to collect your event kit from Packet Pick Up.


How do I add postage onto my registration after registering?

To add postage onto your registration, you will need to log into your account here. You will need to select to ‘Register for or Update Existing Event’. You will then need to select the option that reads your city name/add postage and merchandise only. This will direct you to your registration form, which you will need to click through until you reach the postage question, where you can change your preference to ‘yes’ and complete payment of the postage fee. Don’t forget postage closes 4 weeks prior to the event.


The Course

Can I run with a jogging stroller and my kids?

On one condition…if you are prepared to be one of the hippest mums/dads on the planet! As long as they are cute and like to have fun…all kids 5 and under can run with an adult FREE of charge!


Is the course wheel-chair friendly?

We are proud to say that all of our courses are accessible, so everyone can enjoy the Happiest 5K on the Planet! Many of our events are on grass however, so please keep this in mind. We suggest an all-terrain wheelchair or to bring a friend along who will be able to help you through trickier parts of the course.


Can I bring my scooter or bike?

Unfortunately, due to safety reasons, the only wheels we allow at our events are prams and wheelchairs. Sorry!


Can I run with my dog/cat/turtle?

Sorry, no animals or fury friends are permitted at any of our events.


Is water supplied?

We encourage all Color Runners to bring a bottle of water with them to keep hydrated. There will be fill up points within the village for you to top your bottle up. We will also have a water station roughly half way along the course and all participants receive a bottle of water as they cross the finish line.


The Colour

How is the colour administered?

You will see smiling faces along the course with their main goal being to douse you in colourful powder to ensure you look like you ran through a beautiful rainbow by the time you cross the finish line.


You are sure??? Teenagers with paint ball guns are not involved at any point?

Yes. We are 100% sure, no paint ball guns!


What is the colour made from? Does it stain?

The coloured powder we use is made from corn-starch and natural food dyes.


Will the colour stain my hair?

The coloured powder does generally wash out of your hair, however we do recommend you take precautions if you’re worried! The colour does tend to stick to lighter hair… Blondes you are warned! Oiling your hair before the run will help the colour wash out. If you’re having trouble washing it after the event, bi-carb soda and anti-dandruff shampoo will help get the stubborn colour out! We do not take any responsibility for additional costs associated with the removal of colour.


Will the Colour ruin clothes or running shoes?

The colour does mostly wash out after the event. As with anything dirty, the sooner you wash it the better. We suggest wearing items that you wouldn’t mind getting colourful, so leave your designer gear at home!

 


How do I preserve those precious colours in my shirt?!

If you would like to preserve the colour in your running shirt, spray it with vinegar, let it dry and then iron it. But if you wash it…. the colour eventually will come out.


Do the kilometre “Color Zones” affect runner vision? Or breathing?

The colour powder used at The Color Run event is certified non-toxic and free of any heavy material. Our bright colours are cornstarch and FD&C dyes. As with any substance, you want to keep it out of your eyes and our color throwers make sure to aim low as you pass by. Some Color Runners opt to wear glasses or goggles for their eyes and use a bandana or dust mask for their mouths.
In summary: We work pretty hard to make it so our precious Color Runners get as much or as little colour on them as they like.


Do you have “cleaning stations”?

We have an air blown cleaning zone within the festival area. With a good dusting off, you aren’t 100% clean, but you are totally good for the drive home. It is actually pretty fun to see people still coloured up around town after The Color Run event. It is like a badge of honour!


How does the color affect the inside of cars?

Most people bring some towels for the insides of their cars, just in case. It’s like driving home from the swimming pool in your swimsuit.


Are cameras and phones safe to have in the colour zones?

Our race photographers are totally fine shooting from a medium distance (10-15 meters). If you want to get shots right in the midst of the colour we recommend covering cameras/phones with glad wrap or placing your phone in a zip lock bag.


Merchandise

Where can I buy merchandise?

You can purchase one of our (amazing) merchandise packs when registering for the event! Alternatively, merchandise is available at Packet Pick Up and the event.


What sort of merchandise do you sell?


Well only the most fashionable designs and styles you’ve ever seen! We’ve got tutus, hoodies, singlets, t-shirts, sunnies, bum bags, bandanas, beanies, stuff cuffs, hats, face paint, water bottles and wait for it – RUNICORNS! Yep, we sell plush Runcorn’s. All pricing and styles can be viewed at the Merchandise Store at Packet Pick Up and the event.


Do you have an online merchandise store?


Unfortunately we do not have an online merchandise store, so be sure to get your hands on some designer items at Packet Pick Up or the event!


How do I add merchandise onto my registration after registering?

To add merchandise onto your registration, you will need to log into your account here. You will need to select to ‘Register for or Update Existing Event’. You will then need to select the option that reads your city name/add postage and merchandise only. This will direct you to your registration form, which you will need to click through until you reach the merchandise questions, where you can change your preference and complete payment of the merchandise fee.


How do I collect the merchandise I purchased when registering?

If you have paid for postage, your merchandise will be sent with your pack.

If you are collecting your pack from Packet Pick Up, you must collect your merchandise from the Prepaid Merchandise Store.


Charity

The Event

What is the difference between The Color Movement and The Color Run?

Running isn’t the only way to get that body moving! The Color Movement is our brand new all-ages colour festival focused event!

The difference between the two events is that there is no 5km fun run for The Color Movement – instead you’ll be dancing, jumping, flipping and sliding around the place! If you’ve ever been to The Color Run and experienced the Finish Festival, image that but just a whole lot bigger!

Get ready for a day of confetti tornados, clouds of fairy-floss foam, epic colour throws and the best tunes on the planet! There isn’t a better place to party with all your friends and family!


Will there both The Color Movement and The Color Run be in my city?

While The Color Run will continue to visit major cities, The Color Movement will be focused on smaller cities and regions – all in the hope of being able to spread the colour as near and far as possible! However, that’s not to say we won’t consider hosting both The Color Movement and The Color Run in some major cities, but we’ll let all our VIP’s know if this is the case!


Is there an age limit?

Good news – there are no age restrictions at the event! Don’t forget kids 5 and under are free to attend!


How long does the event go for?

Be prepared for 4 hours of colourful goodness!


What do I need to bring to the event?

All you need to bring along is the QR code on your confirmation email! You’re welcome to show a copy of the QR code on your phone – any way we can scan it, we’ll take it!

Don’t forget, if you had somebody else register on your behalf, you will need to sign the waiver through the link included on your confirmation email.


Can I take photos or film the event?

The Color Run is a great event to get great visuals for your memories, Insta, Facebook page or maybe you even take your photography more seriously and are wanting to prepare a portfolio. We welcome anyone to photograph or film at our event for personal use only. We do not accredit anyone other than limited official media. So please, come along, enjoy the event and take shots until your colourful heart is content.


What happens if it is raining on the day?

No need to sweat! The Color Movement is a rain, shine, or moonlight event. We’ll only consider postponing or cancelling the event when the public’s safety is at stake.


Is the event wheel chair friendly?

Yes our event is wheelchair accessible! Many of our events are on grass however, so please keep this in mind.


Will there be food available at the event?

Yes, we will have food vendors at the event selling some delish goodies! Make sure you bring along cash if you wish to purchase food, as they may not accept EFT and there are no ATM terminals on site!


Do you allow spectators?

Spectators will be able to access our food, merchandise and check in areas. However, they will not be able to access our Festival Area.


What is the Festival Area?

The Festival Area is where you’ll find the colour, music, activities and more! You must have a ticket to access this area.


Registration

How much does The Color Movement cost?

Prices differ per city so you will need to click your city on our buy tickets web page here.

Don’t forget, the earlier you register – the cheaper the ticket! We also love to treat our VIP’s so to stay in the loop on all the juicy details and for a few cheeky discounts here and there, sign up to our VIP list here.


Are there discounts for kids?

Yes, we do have kids tickets available at a discounted price! Don’t forget kids 5 and under are free!

All pricing info can be found on your city webpage here.


How do I register?

If you’re keen to get colourful with us, simply click on your city and select to buy tickets here!


How do I register multiple people?

To register multiple people, simply select the number of tickets required on the first page of registration. On the next page, you will be prompted to enter their details including first name, last name, email address, postcode and date of birth. Please note that all participants over the age of 18 must register under a separate email address.

Once you have completed the registration process and completed payment, you will each receive a confirmation email. Those participants who you registered on behalf of must sign our waiver through the link provided on this confirmation email.


Am I able to receive a refund?

Unfortunately, we cannot issue refunds when the event goes ahead. The logistics of setting up and planning the event make it impossible. Just make sure you are good to go before signing up. If for some reason you can’t make it to race day, you’re welcome to transfer your registration over to someone else by logging into your account here.


How can I transfer my registration?

Should you be no longer able to attend The Color Movement, you are welcome to transfer your registration over to somebody else (even though we really will miss you!).

To transfer your registration to another participant, please log in to your Active account here and select “transfer registration to another athlete”. You will then be prompted to enter the email address of the new participant and hit submit.

The new participant will then receive an email prompting them to claim the transferred registration. The new participant will need to pay for the registration (at the current registration price). Once the new person has claimed the transfer and paid for their registration, the original participant will automatically be refunded the registration fee (minus the $5.50 transfer fee). Please note booking fees are non-refundable.


Am I able to transfer my registration over to another city/event?

Unfortunately, we do not have the ability to transfer your registration over to another city or event. Instead we suggest you transfer your registration over to somebody else and purchase a ticket for the city/event you would like to attend.


The Colour

What is the colour made from?

The coloured powder we use is made from corn-starch and natural food dyes.


Will the colour stain my hair?

The coloured powder does generally wash out of your hair, however we do recommend you take precautions if you’re worried! The colour does tend to stick to lighter hair… blondes you are warned! Oiling your hair before the run will help the colour wash out. If you want to completely cover your hair, we suggest wearing a hat or wig! (trust us, you won’t be the only one in a wig!)

If you’re having trouble washing it after the event, bi-carb soda and anti- dandruff shampoo will help get the more stubborn colour out! We do not take any responsibility for additional costs associated with the removal of colour.


Will the colour ruin clothes or running shoes?

The colour does mostly wash out after the event, however we suggest you leave your designer gear at home and wear something you don’t mind getting colourful!  As with anything dirty, the sooner you wash it, the better.


How does the colour affect the inside of cars?

Most people bring some towels for the insides of their cars, just in case. It’s like driving home from the swimming pool in your swimsuit :)


Does the colour ruin your phone or camera?

Our photographers are totally fine shooting from a medium distance (10-15 meters). If you want to get shots right in the midst of the colour we recommend covering cameras/phones with glad wrap or placing your phone in a zip lock bag.